Halyk Info - Часто Задаваемые Вопросы

1. Valid Halyk Easy children's card or any card of the Bank;
2. To be a member of Kundelik/Bilimal system;
3. Parent needs to sign a consent to transfer grades to the Bank via Halyk mobile app (for Kundelik participants) or via Bilimal website according to the platform of their region;
4. Receive minimum of one* excellent grade (10 points) during the month
*more grades you get, more chances you have to win

Can elementary school students participate?

Yes, in 2025-2026 school year, the Bank entered students in grades from 2 to 4 in the program.

What is the number of possible winners?

1,000 unique students per month

Where the drawing will be held?

Live on the Bank's official Instagram page halykbank.kz, except weekends/holidays.

Can I see my child's bonuses through my Halyk app?

No, you cannot view the child's bonuses. It is only your child who can view bonuses in their Halyk app: "Home" → "Bonuses".

What is the period of the drawing?

From September 2025 to May 2026. The date and time of the drawing will be posted monthly on the Bank's Instagram page halykbank.kz

How to find out the results of the drawing?

The winners of the drawing are determined live on monthly, and participants can also check their IIN via Halyk app to see if they are on the list of winners. Information is updated after the live stream on the Instagram page halykbank.kz

How can I find out if I'm in the drawing?

1. You can check in Halyk app → section “Accounts” → click on Halyk Easy card → “Halyk Easy Instruction” → enter IIN
2. On the Bank's website by IIN: https://halykbank.kz/card/faq-halykeasy

How can I find out if I'm a winner?

What to do if I win?

The bank will contact your parent and provide the necessary information. The bonuses will be awarded to your bonus account in Halyk app. You and your parent will be notified of the receipt.

Do all schools participate in the Bonuses for excellent marks program?

Only those schools participate in the program that post grades on Kundelik or Bilimal portal. If your school does not post grades in Kundelik or Bilimal portal, you will not be able to get bonuses. You may contact school administration or call Kundelik Contact Center by phone number +7 727 313 18 32 or send a request to technical support e-mail address team@kundelik.kz to clarify the issue of grading in Kundelik portal. Regarding Bilimal portal at the following e-mail: edumark@bilimal.kz

I can see bonuses on Kundelik website. Does the Bank credit them to me?

Kundelik also has a special platform and Kbonus app to register bonuses of Kundelik's partners. The Bank has nothing to do with these bonuses, the Bank separately awards bonus points for excellent grades. You can view the bonuses in Halyk mobile app only.

How and where to spend bonuses?

Bonuses can be spent for the purchase of goods and services by paying with them at Halyk POS-terminals and in Halyk app. It is also possible to make payments via Halyk QR, Apple Pay, Google Pay, Samsung Pay, Garmin Pay.

What grades are involved in 100,000 bonus drawing?

Only formative grades of 10 points given in Kundelik or Bilimal are taken into account in the drawing. The grades received for the term and results of summative assessment for the section and summative assessment for the term, for clubs and extracurricular classes are not eligible for the drawing.

Does the student participate in the drawing if card or bonus account is blocked?

No.