Yes, we are pleased to announce the implementation of a new “Digital Documents” service in Halyk Bank. This service provides the ability to serve customers based on a digital identity document, without requiring the original identity document.

How to obtain a digital document:
1. Open the eGov app
2. In the “Services” section, click on “Digital Documents”
3. Authorization can be completed in 2 ways:
• by entering the Electronic Digital Signature (EDS) password, or
• via SMS (after entering the Individual Identification Number (IIN) and the customer’s phone number, a 5-digit code will be sent to the phone number)
4. Choose “Identity Document” from the document section and click on the “Grant Access to Document”
5. Dictate the short code displayed on the screen to the manager.

It is strictly prohibited to make transfers/long-term assignments to the accounts of third parties and to perform all types of debit transactions from customer accounts.