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7-20-25 Housing Mortgage Lending Program

To participate in the program, you need to join the queue via Halyk app in the Loans → Online queue section

Terms

Financing
The limit is allocated by the Operator - Kazakhstan Fund for Sustainability JSC

Loan purpose

acquisition of housing with a mortgage on the primary market

Interest rate

7% (AEIR from 7,24% before 7,80%)

Maximum cost of housing

KZT 30,000,000 - for Astana, Almaty,  (including suburban areas), Aktau, Atyrau, and Shymkent
KZT 25,000,000 - for Karaganda
KZT 20,000,000 - for other regions

Down payment

at least, 20% of the cost of housing

Loan period
Up to 25 years
- acquisition of only primary housing – residential real estate for which ownership is registered for the first time upon its acquisition from a developer (customer) or other legal entities selling housing from a developer (customer) (without restrictions on the choice of Residential Complex)

Proof of income

mandatory

Fees

0 tenge

 Borrower requirements*

- citizenship of the Republic of Kazakhstan (including suburban areas)
- no housing on the right of ownership (spouse) during the last 18 (eighteen) months in the territory of the Republic of Kazakhstan
- no outstanding mortgage housing loans
- purchase of primary housing only ** (no restrictions on the Residential Complex)
- the pledger can only be the borrower
- one borrower may receive a loan only once


A borrower - individual shall be liable for failure to fulfil obligations under the Bank Loan Agreement.

The Bank shall be entitled, if a borrower fails to fulfil obligations under the Bank Loan Agreement, to:

  • impose a forfeit (fine, penalty);
  • foreclose on funds available on borrower's bank accounts;
  • transfer debt for soft collection and pre-trial settlement to collection agency;
  • file a lawsuit with a court.

How to apply:

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Q&A

How to join the queue?

To apply for a place in the online queue, go to Halyk app:

• Log in to the app

• Go to the “Loans” - “Online Queue” section

• Read the terms and conditions and proceed

Queue registration is completed online, and no documents are required to join the queue.

How is the queue formed?

The queue is generated automatically in the order of application based on the date and time of submission. It is impossible to change or improve your queue number.

How will I know when it’s my turn?

You will receive an SMS or Push notification from the Bank. Within 10 calendar days, you should visit a Bank outlet to apply for a loan. It is important to note that if you are married, the presence of your spouse is mandatory.

How long does it take to receive funding after being placed in the queue?

Waiting time depends on the limit allocated by the operator of the program of Kazakhstan Sustainability Fund JSC.

Is it possible to submit multiple applications for one person?

No. Only one application is allowed per customer in the queue.

Can I pause the queue and resume it later?

No, you can't. You can only cancel your place in the queue – in this case, your application will be removed from the general queue.

What to do if the application status does not change for a long time?

The queue progresses as the limit provided by the operator of the Kazakhstan Sustainability Fund JSC program becomes available.

Is it possible to apply for another mortgage while being in the queue?

Yes, that is possible. Being in the queue for this program does not prohibit applying for other mortgage products.

Important! However, according to the program terms and conditions, one of the compulsory requirements is the absence of housing owned, including the spouse, for the last 18 months within the territory of the Republic of Kazakhstan.

This means that when your turn comes and you submit an application for financing, the Bank will verify this term and condition – and may refuse to issue the loan.

Can a place in line be transferred or re-registered to another person (including a spouse, close relative, etc.)?

No, transferring or re-registering the queue is not possible. The queue is assigned to the applicant and cannot be transferred to third parties, including spouses.

Can I join the queue in Halyk if I am already in a queue to participate in the Program at another bank?

Yes, you can. However, you can participate in the 7-20-25 program only once.

Can the Bank unilaterally cancel the queue?

No. The Bank does not have the right to unilaterally cancel an application. Refusing the queue is only possible at the customer’s initiative.

Why is my queue number canceled if I do not confirm my participation within 10 calendar days of receiving notification from the Bank?

Due to a limit and high demand, the Bank is restricting the application period for loans.

Can I rejoin the queue after being declined?

Yes, you can resubmit the application to be placed on the waiting list, but only after completely canceling the previous application.

How to track my queue?

After submitting your application, you can check your queue in Halyk app in Loans - Online Queue section

What will happen if I will be unable to contact a Bank outlet within 10 calendar days?

Your queue will be automatically canceled. You can re-apply for a queue, but your position in the queue will not be saved.

Can an application be revoked before receiving an invitation?

Yes, you can refuse the waiting list at any time before receiving an invitation from the Bank. Once you refuse, your application will be removed from the waiting list.

Can the data be changed after submitting the application to the queue?

No, once an application was submitted, the data cannot be changed. If necessary, you can refuse the queue and submit a new application.

What will happen if the limit is reached?

The limit size is set by the program operator - Kazakhstan Fund for Sustainability JSC.

Is it possible to participate in the program again?

No. You can participate in the 7-20-25 program only once

License for banking and other operations and activities in the securities market №1.2.47/230/38/1 dated June 23, 2023 issued by Agency for regulation and development of the financial market of the Republic of Kazakhstan.

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