The delivery cost will be indicated when you choose the goods, depending on the store's offers.

Individually, during goods placement after entering the address – information about delivery options is displayed.

Delivery is performed by courier to the address specified during order placement, depending on workload, from 1 to 10 days.

Before delivery, a courier will contact you to arrange a convenient time for receiving the product.

The opening hours of stores/point of sales can be specified by following the link below.

No, documents can be downloaded upon confirmation of the documents in Halyk app.

No, when receiving the order, you need to tell the courier the one-time password that will be sent to your phone number.

Lifting and installation depend on the situation and may require additional payment.

If you are not satisfied with the quality of the delivered goods or changed your mind about making the purchase, you can inform the courier and refuse to accept the goods. In this case, do not tell the OTP code to the courier.

After receiving an SMS message confirming readiness, the order is held for 10 days. It is possible to extend the order for an additional 5 days.