Halyk Info
Contact any outlet of the bank.
In addition, if you forgot your identity card, you have the opportunity to open an account based on a digital identity document without providing the original identity card.
How to get a digital document:
1. Open the eGov mobile app
2. In the "Services" section, click on "Digital documents"
3. There are 2 ways to complete authorization:
• via EDS password, or
• via SMS (after dialing the customer's IIN and entering the phone number, a 5-digit code is sent to the phone number)
4. Choose the "Identity card" from the documents section and click on the "Open document access"
5. Dictate a short code to the manager, which will be displayed on the screen
In addition, if you forgot your identity card, you have the opportunity to open an account based on a digital identity document without providing the original identity card.
How to get a digital document:
1. Open the eGov mobile app
2. In the "Services" section, click on "Digital documents"
3. There are 2 ways to complete authorization:
• via EDS password, or
• via SMS (after dialing the customer's IIN and entering the phone number, a 5-digit code is sent to the phone number)
4. Choose the "Identity card" from the documents section and click on the "Open document access"
5. Dictate a short code to the manager, which will be displayed on the screen
Yes, you can open accounts by power of attorney, if the power of attorney contains all the relevant authorities for this opportunity.
At the first application of a foreign customer*, who does not have residence permit of the Republic of Kazakhstan, to open an account/deposit with the Bank, such customer may be serviced only upon personal application and only at the Bank's outlet*.
No accounts can be opened by power of attorney from foreign customers*!
*Attention! Foreign citizens with a foreign passport cannot open an account online in Halyk app. To open an account, you should contact the Bank's outlet.
Regarding the amendments to the legislation of the Republic of Kazakhstan, the number of cards issued to one customer - non-resident of the Republic of Kazakhstan is limited - not more than 1 (one) with validity period of 12 months.
Current account opening for foreign citizens* should be performed as follows:
1. If you have residence permit of the Republic of Kazakhstan - residence permit of the Republic of Kazakhstan and IIN of the Republic of Kazakhstan**, a document confirming the address of registration/residence in the Republic of Kazakhstan (lease agreement, confirmation of real estate in the Republic of Kazakhstan owned or otherwise owned by a non-resident/or spouse and/or close relatives, temporary residence permit, which, among other things, contains the start and end dates of the permit, the purpose of stay in the Republic of Kazakhstan, IIN and address of residence of a foreign citizen*** in the Republic of Kazakhstan, etc.).
2. If you do not have a residence permit of the Republic of Kazakhstan and provide a passport of a foreign citizen opening of an account is performed only at the Bank's outlet as follows:
- personal visit of the foreign citizen to the outlet;
- providing the following set of documents:
1) Passport of a foreign citizen 2) IIN of the Republic of Kazakhstan
3) Application form
4) documents confirming the right to stay in the Republic of Kazakhstan: certificate from the place of work/employment order/employee ID card/employment contract confirming the place of work in the Republic of Kazakhstan/reference from kindergarten or school of the child with birth certificate attached/document issued by the educational institution confirming the fact of studying in the Republic of Kazakhstan (study agreement, other) 5) document confirming the address of registration/residence in the Republic of Kazakhstan (lease agreement, confirmation of real estate in the Republic of Kazakhstan owned or otherwise owned by a non-resident/or spouse and/or close relatives, temporary residence permit, which, among other things, contains the start and end dates of the permit, the purpose of stay in the Republic of Kazakhstan, IIN and address of residence of a foreign citizen in the Republic of Kazakhstan, etc.).
**A foreigner can obtain an IIN independently only at Public Service Center.
***Issued to the receiving party in accordance with the Rules for issuance of temporary and permanent residence permits to foreigners and stateless persons in the Republic of Kazakhstan, approved by the Order of the Minister of Internal Affairs of the Republic of Kazakhstan No.992 dated 4 December 2015
No accounts can be opened by power of attorney from foreign customers*!
*Attention! Foreign citizens with a foreign passport cannot open an account online in Halyk app. To open an account, you should contact the Bank's outlet.
Regarding the amendments to the legislation of the Republic of Kazakhstan, the number of cards issued to one customer - non-resident of the Republic of Kazakhstan is limited - not more than 1 (one) with validity period of 12 months.
Current account opening for foreign citizens* should be performed as follows:
1. If you have residence permit of the Republic of Kazakhstan - residence permit of the Republic of Kazakhstan and IIN of the Republic of Kazakhstan**, a document confirming the address of registration/residence in the Republic of Kazakhstan (lease agreement, confirmation of real estate in the Republic of Kazakhstan owned or otherwise owned by a non-resident/or spouse and/or close relatives, temporary residence permit, which, among other things, contains the start and end dates of the permit, the purpose of stay in the Republic of Kazakhstan, IIN and address of residence of a foreign citizen*** in the Republic of Kazakhstan, etc.).
2. If you do not have a residence permit of the Republic of Kazakhstan and provide a passport of a foreign citizen opening of an account is performed only at the Bank's outlet as follows:
- personal visit of the foreign citizen to the outlet;
- providing the following set of documents:
1) Passport of a foreign citizen 2) IIN of the Republic of Kazakhstan
3) Application form
4) documents confirming the right to stay in the Republic of Kazakhstan: certificate from the place of work/employment order/employee ID card/employment contract confirming the place of work in the Republic of Kazakhstan/reference from kindergarten or school of the child with birth certificate attached/document issued by the educational institution confirming the fact of studying in the Republic of Kazakhstan (study agreement, other) 5) document confirming the address of registration/residence in the Republic of Kazakhstan (lease agreement, confirmation of real estate in the Republic of Kazakhstan owned or otherwise owned by a non-resident/or spouse and/or close relatives, temporary residence permit, which, among other things, contains the start and end dates of the permit, the purpose of stay in the Republic of Kazakhstan, IIN and address of residence of a foreign citizen in the Republic of Kazakhstan, etc.).
**A foreigner can obtain an IIN independently only at Public Service Center.
***Issued to the receiving party in accordance with the Rules for issuance of temporary and permanent residence permits to foreigners and stateless persons in the Republic of Kazakhstan, approved by the Order of the Minister of Internal Affairs of the Republic of Kazakhstan No.992 dated 4 December 2015