If you decided to purchase goods from a specific online store (Technodom, Sulpak, Mechta, Alser, Evrika, Fora, etc.), you only need to perform a few simple steps:
• Choose the goods on the website of your chosen store.
• Go to Halyk and apply for installment plan or a loan.

* If you are not registered in Halyk, click on the “I am a new customer” and register with Halyk with video identity verification.

If you did not have time to place an order due to technical reasons, the application can be continued if the order number is available, just follow a few simple steps.:
• Open the Halyk mobile application, select "Installments" in the "Menu" section, then go to the "Applications" label in the upper-right corner;
• Check the selected items and the amount, specify the time period and click "Continue";
• Wait for the decision from the Bank and confirm the purchase;
• After confirmation, you will receive an SMS with the order number and a notification that the order is ready for delivery.

The decision to approve an installment plan/loan is made automatically by the system within minutes, but please note that each application is considered individually.

The agreement is signed with an electronic digital signature. You provide consent for the issuance of the EDS during registration in the Halyk app when confirming that you have read and understood the terms and conditions privacy policy.

The guarantee period depends on the type and brand of the chosen product.
You can find the exact guarantee period in the store, or directly when receiving the product.

1 goods.

Service terms and conditions should be clarified with the seller.

The Bank’s decision is valid for 24 hours, after the application will be cancelled.

No, our online store has many other products. If you want to make a purchase on credit or in installments, you can choose another product for the amount that was approved for you and re-submit your order.

In the online store, you can choose a suitable seller by price and convenient location.

Customers leave reviews about the product.

Registration in Halyk app:
1. Download Halyk app from Play Market for Android or from the App Store for iOS (iPhone)
2. Open the app and click “Login/Registration”:
• Enter the code received via SMS sent to your mobile number
• Enter your IIN and read the Terms and Conditions of the Privacy Policy
• Complete video verification according to the instructions
• Set a 4-digit code for future app login
Done! Enjoy all the benefits of Halyk 24/7 worldwide

Registration in Halyk is temporarily unavailable for customers without an identity document (ID card, foreign residence permit for a foreign citizen in the Republic of Kazakhstan, passport of the Republic of Kazakhstan).
Registration with passport data is available on the Android platform starting from version 5.16.0.

You can write to WhatsApp at +7 775 73 77111, send an email to help@halykmarket.com, or call the contact center at 77111 (free from mobile phones within Kazakhstan). We will let you know the current status of your order and when you can receive it.

If the order was not confirmed by the sellers (status NEW)
To cancel the order, go to Halyk Market: in the "Profile" section --> click on "My Orders" --> find your order --> order details --> cancel the order.

After the order was confirmed by the sellers (status IN PROGRESS)
To cancel the order, contact the seller, or you can call the contact center at 77111 (free from mobile phones in Kazakhstan).

Unfortunately, once the order is confirmed, you cannot change its contents, but you can place a new order with the goods you need.
To cancel an irrelevant order, you can contact the online store in a way that is convenient for you:
1. Write to WhatsApp at +7 775 73 77111.
2. Send an email to help@halykmarket.com.
3. Call the contact center at 77111 (calls from mobile phones are free).
We will forward the information to the manager for your order and the order will be cancelled as soon as possible.