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ISO 20022 Standards

What the Bank customers need to know about ISO 20022 standard

Starting in 2025, Kazakhstan will use the international standard ISO 20022 for communications between financial institutions. This standard will be regulated by the National Bank of Kazakhstan and used by commercial banks.

You have nothing to worry about! You will be able to keep making payments and transfers as usual.

What is ISO 20022

ISO 20022 is an international standard for the exchange of data between banks and financial institutions. It determines the rules and message formats that are used in financial transactions.

What is important to know?

  1. According to the decree of the National Bank of the Republic of Kazakhstan, the transition to the ISO 20022 format has been postponed to 2025.
  2. All card transactions (card payments, ATM cash withdrawals, P2P, P2M) will remain available.
  3. All transfers and payments will remain unchanged and will operate as usual.

Questions and answers

When will ISO 20022 take effect?

The transition to the new ISO 20022 standard has been postponed to 2025. The exact date will be announced later.

Is it necessary to withdraw money from accounts?

Since all client operations will be conducted as usual, there is no need to withdraw cash.

Will ATMs function?

All ATM operations remain unchanged and will operate normally.

Will funds disappear from accounts?

Account funds will remain intact and available.

Will transfers and payments work?

All payments and transfers will be available as usual.

How to pay loans/credit cards if errors occur?

All loan-related operations will remain accessible.

Will cashless transactions (payments in stores via POS terminals) work?

All card transactions, including card payments, ATM cash withdrawals, P2P, and P2M, will remain available.