MoneyGram

Information about sending Moneygram money transfers

*Depends on agent hours in a payout country and local laws.

How to protect yourself from fraud during money transfers

Dear customers of Halyk, in order to prevent fraudulent money transfer operations, we ask you to follow a few simple security measures:

1. When making transfers, do not disclose the transfer details to third parties (both partial and complete details, including the transfer number).

2. Be careful during the transfer execution, make sure that no one can bug / spy on the transfer details, as fraudsters can forge documents to receive the transfer using this information. Keep the transfer details out of the reach of third parties.

3. Avoid sending transfers to strangers. Remember that in this case you may be a victim of fraud. Send money to those you know and trust.

4. If you receive a request from a stranger to provide a copy of the application for sending a transfer or other information about the transfer operation, immediately stop communicating with such person, as this is probably an attempted fraud. Under no circumstances can money transfers be used as evidence of solvency.

5. Do not send money transfers long before receiving, for example, when planning a trip abroad. Money transfer services allow you to receive a transfer within 10-15 minutes.

6. Do not respond to calls / e-mails / SMS received by you on behalf of the Bank about the need to send / receive a transfer. The Bank does not call customers and does not send messages / SMS about sending / receiving a transfer.

7. Do not respond to calls / e-mails / SMS telling that you have won the lottery / prize and so you need to send a certain amount of money for registration, payment of taxes, customs fees, etc.

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