Information on loans for clients of CB Moskommertsbank (JSC)
Terms and conditions of service
- Your loan terms and conditions – bank details, repayment date, repayment schedule, amount and interest rate remain unchanged.
- Monthly loan repayments should be made according to the current schedule to the account originally opened with CB Moskommertsbank JSC.
- You may apply to Halyk Bank JSC by e-mail info@halykbank.kz (at no cost).
Has my loan been transferred to Halyk Bank JSC?
Contact center
For more details, please dial +7 (495) 961 24 73, +7 (727) 259 97 71.
Calls to the Call Center of Halyk Bank JSC at +7 (727) 259 97 71 are charged according to the tariffs of mobile operators of the Russian Federation (toll phone number).
Calls by phone number +7 (495) 961 24 73 (landline number in Moscow, free call forwarding to the Contact Center of Halyk Bank JSC).
Frequently asked questions
Your loan terms and conditions – bank details, repayment date, repayment schedule, amount and interest rate remain unchanged.
Partial or full early repayment may be made based on an application sent to info@halykbank.kz (at no cost).
You may apply to e-mail info@halykbank.kz of Halyk Bank JSC on any question (at no cost).
Amount of monthly repayment is debited automatically from the account, which was opened earlier with CB Moskommerzbank JSC on the repayment date according to the schedule.
- All credited amounts are debited within 5 business days (international payment from Russia to Kazakhstan). For example, according to the repayment schedule, your payment is made on the 30th day, and you credited the funds on the 30th day as well, the debiting shall be made within 5 business days, and no arrears shall be accrued.
- Debiting is made within 5 business days without accrual of arrears, penalty or fine (if monthly amount is credited on the last day, no penalty or fine shall be accrued within 5 business days.
Loan debt statement, amended repayment schedule after partial early repayment may be obtained by mail to info@halykbank.kz (at no cost).
Loan terms and conditions are remained unchanged (including insurance prolongation). Documents to prolong insurance policy are also sent to info@halykbank.kz (at no cost). Please send the original document to structure 1, 20, Malaya Ordynka Str., Moscow.
- Please note that calls to the Call Center of Halyk Bank JSC are charged according to the tariffs of cellular operators of the Russian Federation (at a cost).
- You may contact Halyk Bank JSC at info@halykbank.kz (at no cost) for any questions.
It is not required to open a card in Kazakhstan, since the bank details for repayment of loan, repayment procedure, terms and conditions of loan for customers remain unchanged.
Account for non-residents of the Republic of Kazakhstan is opened only at an outlet of Halyk Bank. This service is not provided remotely. No issue of cards or opening of accounts through power of attorney from foreign customers are made!
The following documents are required to open an account: foreigner's passport with a stamp confirming crossing the border of Kazakhstan; registration certificate on registration of non-resident as a taxpayer (IIN) or a statement/letter from governmental authority/electronic portal of electronic government; questionnaire available at the Bank outlet by hand.
Personal presence is not required. If you have any questions you may contact by e-mail info@halykbank.kz (at no cost)/calls to the Contact Center of Halyk Bank JSC are charged according to the current tariffs of cellular operators of the Russian Federation (at a cost).
CB Moskommertsbank JSC was a subsidiary of Halyk Bank JSC and due to its sale, a portion of loans was transferred to Halyk Bank JSC under the assignment of rights (claims) agreement.