You can apply for a card opening or reissuance at any Halyk Bank outlet.
Additionally, if you forgot your ID, you have the option to open an account based on a digital identity document without providing the original ID.

How to obtain a digital document:
1. Open the eGov mobile app.
2. In the "Services" section, click on "Digital Documents."
3. You can log in in 2 ways:
• by entering your Electronic Digital Signature (EDS) password, or
• via SMS (after entering your IIN and phone number, a 5-digit code will be sent to your phone number)
4. Choose "ID card" from the document section and click on the "Grant Access to Document".
5. Dictate a short code displayed on the screen to the manager.

All types of debit transactions are strictly prohibited.