1. Via Halyk app:
• Open Halyk and choose the desired card
• Go to “PIN Code”
• Choose “PIN Code Setup/Change” and follow the instructions
• Confirm the PIN code change with the code from SMS

Important! To activate the new PIN code, insert the card into any Halyk Bank ATM and perform any operation at the ATM.

2. Via ATM:
• Send SMS with the text: EPIN**** (**** – the last 4 digits of the card) to number 7111. For example, EPIN1234
• You will receive SMS with ePIN code to your number, valid for 2 hours*
• Insert the card into any Halyk Bank ATM and enter received ePIN
• At the ATM, choose the “PIN Code Setup/Change” section and set your own PIN code
Done! PIN code is set.

* If you do not change the ePIN to a PIN code within 2 hours at the ATM, re-obtain the ePIN using one of the following methods:
• Via SMS: send SMS with the text: EPIN**** (**** – the last 4 digits of the card) to number 7111. For example, EPIN1234
• Via the contact center: call 7111 and choose “Get card service” then “Get temporary PIN code for the card”

If you forgot your PIN code and/or want to change it, set a memorable PIN code in Halyk app:
• Open Halyk and choose the desired card
• Choose “PIN code” - “Set/Change PIN code” and follow the instructions
• Confirm the PIN code change with the code from SMS
Important! To activate the new PIN code, make any transaction at an ATM.

To change your PIN code, you can also use any Halyk Bank ATM, insert your card and enter your current PIN code:
• Change PIN code
• Enter new PIN code
• Confirm new PIN code
The ATM will issue a receipt confirming successful PIN code setting.

You can change your PIN using one of the following methods:

1. Change PIN in Halyk:
If you forgot your PIN or want to set a different one, use Halyk app:
• Open Halyk and choose the desired card
• Go to “PIN code”
• Choose “PIN code setup/change” and follow the instructions
• Confirm the PIN change with the code from SMS

Important! To activate the new PIN, insert the card into any Halyk Bank ATM and perform any transaction at the ATM.

2. Change PIN at Halyk Bank ATM:
• Insert the card and enter your current PIN
• Choose the “PIN code setup/change” option
• Enter your new PIN
• Confirm your new PIN

Done! The ATM will issue a receipt confirming successful PIN setup.

You have 5 attempts to enter an incorrect PIN code; after the 6th attempt, the card will be automatically blocked.

If you forgot your PIN code or want to set a new one, use Halyk app:
• Open Halyk and choose the desired card
• Go to “PIN code”
• Choose “PIN code setup/change” and follow the instructions
• Confirm the PIN code change with the code from SMS