Halyk Info - Часто Задаваемые Вопросы

How do I sign a consent on Kundelik website for my child to receive 100 bonus points for every excellent grade?

For parents:
1. Sign in to Кунделік website (enter login /password);
2. Click on the Bank's ad /press Halyk button;
3. Enter your data and data of your child;
4. Sign the consent and have it confirmed.

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To get 100 bonus points for every excellent grade, should I sign a consent for sharing grades on Kundelik website if my child already has a Halyk Easy card and is registered in Halyk app?

Yes, you should, to get 100 bonus points for an excellent grade, parents should sign the consent on Kundelik website.

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Many parents are unable to give consent because they do not have logins or passwords to access Kundelik website, what should they do?

Kundelik logins and passwords are provided by the school itself; you should contact your class teacher or call Kundelik Contact Center at +7 727 313 18 32, or send a request to the technical support at: team@kundelik.kz to clarify the issue of logging in to Kundelik website.

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If there are several students in the family, is it possible to sign a Consent for sharing grades for all children at once?

A consent is required to be signed for each child separately.

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On the website of Kundelik /Bank, my child has the status "Halyk card is available, the consent is signed". My child gets excellent grades, but does not receive bonuses. Why?

This may happen if there is more than 1 student in the family and parents have entered the data for another child when submitting their consent for transfer of grades via Kundelik website.
In such cases, you should contact the Bank to show Kundelik status and Halyk application of the child to make appropriate adjustments for your child.

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How and where can I check whether I have provided my consent for the transfer of grades or not?

To check if there is consent to the transfer of grades:
1. On the Bank's lending page halykbank.kz/card/faq-halykeasy: if you have given your consent for transfer of grades today, you can check it by your child's IIN on the next day;
2. On Kundelik website, click on the Bank's ad and see the status "Halyk card is available, consent is signed.

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Consent to share grades