Consultations on FX control issues are available at the FX Operations Service Division via the following contact details:

1) tel. +7(727)2 585 466; +7(727)2 585-108

2) free call from mobile phone at 9595 > 1 > 4

3) callback request at +7(727)258-54-66; +7(727)258 -51-08

4) e-mail: Valcon@halykbank.kz;

5) Online chat in Onlinebank app

Go to the “More” section, click “Bank Contacts”, choose “Write to Consultant”, enter "Operator" in the message field, then click on “FX Control”.