Visa Infinite card

KZT, USD, EUR, GBP, AED

At Halyk ATMs: 

- salary, pension, allowance and funds from deposit with no limits - KZT 0

- other receipts up to KZT 2,000,000 per month - KZT 0, over - 1% of the amount

In the network of STBs: up to KZT 1,000,000 per month - KZT 0, over - 0.9% + 50 KZT

Abroad: free of charge up to USD 2,000 per month, over 1.5% min KZT 1,000

Medical insurance abroad and in trips within the territory of the Republic of Kazakhstan.

Your insurance will automatically become effective if you pre-book accommodation for at least 2 nights at a distance of at least 100 km from home with your Visa premium card before your trip.

Your insurance will automatically become effective if, before traveling abroad, you:

1) Paid for round-trip tickets with a Visa premium card;

2) Booked and paid for accommodation with a Visa premium card before the trip;

3) Paid for tickets and accommodation before the trip with a Visa premium card.

The insurance can be used by:

1) Cardholder;

2) Family members up to 5 persons (if the holder is present with them on the trip)

The insurance is valid in the country of residence and abroad.

• Maximum medical insurance - up to USD 2,500,000
• Excess for each insured event per person - USD 100 per person.
• Emergency dental care - up to USD 10,000
• Hospital admission - up to USD 3,000, per day - up to USD 100.
• Evacuation and repatriation expenses - up to USD 1,000,000
• Arrangements for the arrival of close relatives in case of hospital admission - return ticket in economy class
• Return home of children - economy class ticket
• Repatriation of remains - up to USD 5,000

Travel is not insured if:

The trip lasts more than 90 days;

You are traveling against a doctor's recommendation.

You are traveling to receive medical treatment/consultation.

You have undiagnosed symptoms that require further treatment/examination.

At the time of booking your trip, you are aware of any reasons that may disrupt or curtail your trip.

If the main reason for your trip is a sports competition and you are travelling as an athlete.

If a partner or child is traveling without the cardholder

How to use? 

In case of an insured event during the trip, you should contact the 24-hour department: by phone number + 38 044 499 39 75 or Visa Concierge chatbot

Medical insurance

• Reimbursement of medical expenses as a result of an accident or sudden illness - up to EUR 110,360
• Death or total disability due to an accident - up to EUR 10,500
• Emergency medical transportation and repatriation - up to EUR 30,000
• Repatriation of the body - up to EUR 30,000

Travel insurance

• Luggage loss - up to EUR 500
• Luggage delay (if delayed for more than 6 hours) - up to EUR 40
• Trip delay (if delayed for more than 6 hours) - up to EUR 40

Legal expenses insurance

Travel legal assistance costs: up to EUR 1,350

How to use?

In order to activate the insurance certificate from Halyk Insurance Company JSC, it is necessary to activate the card by checking the balance of your Visa Infinite premium card at a Halyk ATM.

In case of an insured event, it is necessary to contact Halyk Insurance Company JSC by phone number 797 - free call or visit the link https://www.skhalyk.kz/support choosing a convenient way for you.

DragonPass
You can visit any of over 1,200 business lounges as member of DragonPass program:
By your Visa Infinite card there are unlimited number of passes per year

With launch of Visa Airport Companion, Visa premium cardholders should register their cards in app to get access to lounges.

You can also use app to browse location of available lounges, check remaining number of accesses and find out about additional options.

With launch of Visa Airport Companion app, cardholders should:

• Download app via App Store or Play Market
• Register your Visa premium card in app to get access to lounge privileges,
• Find lounge you have chosen to visit and click “Walk In”
• Click “Membership” to get digital access

Visa Concierge Chat bot is virtual assistant that will help you to find information about special offers and privileges for Visa premium cardholders.

• Go to Visa Concierge chat bot
• Find “Lounge” on main menu
• Check service availability for added cards
• Click “Get a digital membership card” to get access

Attention! To be able to use DragonPass service for free, you need to pay with your Visa Infinite card within a month for KZT 300,000 (All purchases in 35 days before the business lounge date are counted, except transactions in last 5 days). Сost of each visit, which is not free under the terms and conditions of program and all guest visits - USD 32.

Your Visa Infinite card offers 6 free passes per year

Available services included in the service at no extra charge: hot and cold snacks, drinks, international press and magazines, free Wi-Fi, business zone, children's playground, smoking area.

How to use?

• Check-in for your flight, then passport control and security check at Terminal 1 of Nursultan Nazarbayev International Airport.
• Go to VIP lounge desk located on the left after passing passport control and security check.
• Show employee your Visa Platinum Business, Visa Signature or Visa Infinite premium card and tell them you want to use the service.
• After showing, card will be checked for availability of free passes by validation terminal. If card is active and free passes are available, desk employee will provide the service for free.

Attention! To be able to use the service of free visiting VIP lounge at Nursultan Nazarbayev International Airport you need to pay with Visa Infinite card for KZT 300,000 during a month (All purchases in 35 days before the business lounge date are counted, except transactions in last 5 days).

Your Visa Infinite card offers 6 free passes per year

Available services included in the service at no extra charge: hot and cold snacks, drinks, international press and magazines, free Wi-Fi, business zone, children's playground, smoking area.

How to use?

CIP lounge is located at Nursultan Nazarbayev International Airport on the 1^st floor to the right of the main entrance of Terminal 2.

Provide the lounge attendant at the entrance to the CIP lounge with your physical card, boarding pass and an identity verification document.

Attention! To be able to use the service of free visiting CIP lounge at Nursultan Nazarbayev International Airport you need to pay with Visa Infinite card for KZT 300,000 during month (All purchases in 35 days before the business lounge date are counted, except transactions in last 5 days).

Allows cardholders to bypass normal queues and move to the priority lane.

Faster access to the security screening area

Your Visa Infinite card offers unlimited number of passes per year 

To use the service free, make payments with your card for KZT 300,000 (All purchases in 35 days before the business lounge date are counted, except transactions in last 5 days).

The cost of each visit that is not free under the program terms and conditions, as well as all guest visits - USD 32

How to use?

• Register if you are not registered in the Visa Concierge chatbot.
• Select Visa Travel in the chatbot main page and then select Fast Track International.
• Select country and airport
• Enter the flight number, date and time, surname and first name in Latin as indicated on the ticket.
• Personal concierge will send you a voucher with QR-code, which you need to submit for Fast Track.

Attention! To be able to use Fast Track service you need to pay with Visa Infinite card for KZT 300,000 during a month (All purchases in 35 days before the business lounge date are counted, except transactions in last 5 days).

Luggage wrapping service will help protect your suitcases from damage during transportation

The service is free and unlimited in both Almaty and Astana.

You can wrap up to 2 suitcases at a time

To use the service free, make payments with your card for KZT 300,000 (All purchases in 35 days before the business lounge date are counted, except transactions in last 5 days).

How to use?

Show your Visa Infinite card at the luggage wrapping counter at Almaty/Astana International Airport

Attention! To be able to use Baggage Packing service you need to pay with Visa Infinite card for KZT 300,000 during a month (All purchases in 35 days before the business lounge date are counted, except transactions in last 5 days).

AirAlo from VISA

Visa premium cardholders can enjoy the privilege of 3 GB of free internet roaming in 136 countries.

There are 3 QR codes on your Visa Infinite card.

How to use?

1. Register if you are not registered in Visa Concierge chatbot

2. Select the “Roaming” section in the chatbot

3. Read the rules and check the card for availability of the service

4. Follow the chatbot instructions on how to get a QR code free roaming service

You can generate a QR code to receive the service not earlier than 14 calendar days after you have used roaming beforehand

Attention! To be able to use the service you need to pay with Visa Infinite card for KZT 300,000 during previous 35 days (All purchases in 35 days before the business lounge date are counted, except transactions in last 5 days).

A personal concierge will answer any questions and assist in the use of services and facilities.

How to use?

You can use it by following the link https://concierge__service.mssg.me/ and choosing a convenient messenger.

More details on the promotions https://www.visa.com.kz/ru_KZ/pay-with-visa/visa-privileges.html