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Business with China became easier

Order goods from China in Onlinebank with delivery and customs clearance “turn-key” from Mercury X

Purchases without borders – all in one app

Choose, order, pay, and receive goods from China without unnecessary hassle. Pay in KZT in Onlinebank.

Mercury X takes care of delivery and customs clearance – you receive the goods

How to order via Mercury X?

1. Choose the goods and quantity, submit an application
2. Mercury X prepares a complete commercial offer
3. Sign the agreement online
4. Pay in KZT in Onlinebank
5. Mercury X purchases, delivers, and prepares all documents.
6. You receive the goods at the Mercury X warehouse.

Can't find the product you need?
Submit an application, and Mercury X will bring it to order, even if it is not in the 1688 catalog

Maximum benefit for your business.
Buy directly!

Buy goods from direct manufacturers in China — prices without intermediaries.

Check the quality

Order a sample — make sure of the quality before a large supply

Transparent prices

Buy at the NBRK exchange rate – no currency exchange losses.

Foreign economic activity without worries

Mercury X takes care of the contract, customs clearance, and logistics

Personal manager

Will help you to resolve any delivery issues

Customs clearance without any worries!

We will prepare the documents for you

How to order goods in Onlinebank?

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Start importing with comfort!

Still have questions? Submit an application for a consultation with Mercury X.

Email: info@mercuryx.kz
Phone number: +7 708 968 4984

FAQ

What is MercuryX?

MercuryX is a digital B2B platform for importing goods from China to Kazakhstan.

Who can use the service?

Any business registered in Kazakhstan — individual entrepreneur or limited liability partnership with an account at Halyk.

Reasons to choose Mercury X?
  • Pay in tenge — no currency risks or unnecessary bureaucracy
  • Turnkey service: from product search to warehouse delivery
  • Direct deliveries from China without intermediaries
  • Transparent prices — we fix the total amount before payment
  • Personal manager at every stage
  • Import with a full set of documents
How to order goods through MercuryX?

Select the goods → fill out the application → receive a quotation → sign the contract → pay the invoice. That's it. MercuryX will take care of the rest.

What is the minimum order amount and quantity?

At least KZT 2,000,000. This way, delivery and processing are as cost-effective as possible for the business.

How to pay for the order?

After signing the order, you will receive an invoice. Payment is made by bank transfer via Onlinebank or to a current account.

Is it possible to pay from a personal account?

No. Only from the company's current account.

What is included in the final cost of the order?

Goods, delivery to the MercuryX warehouse, certification, storage, customs clearance.

What makes up the price: Goods + Logistics + TSW + Customs + Certification + MercuryX Services.

How long does delivery take?

By road from China via Khorgos to Almaty — on average 14–20 days from the moment of purchase and readiness of the goods. The delivery time depends on the specifics of the cargo.

Delivery — to the MercuryX warehouse, 282/20 Kairat microdistrict, Almaty.

When will the order be shipped?

Immediately after payment is received in the MercuryX account.

How to track the status of the application?

Track the status in your personal account. We will notify you about each stage.

What if the goods do not match the description?

The Mercury X manager stays in touch at every stage and immediately informs you if there are any discrepancies with your order.

What guarantee is provided?

Mercury X guarantees delivery and processing. The supplier is responsible for the quality of the goods.

What goods can be delivered?

Any goods except for adult products, dangerous goods, and medical devices that require special permission.

Is delivery to other cities in Kazakhstan possible?

Mercury X delivers cargo to a warehouse in Almaty. You can arrange further delivery to your city yourself.

Can goods be branded upon import?

Yes. Mercury X organises production with your logo and packaging, but branding is only possible at the manufacturing stage.

How much does the Mercury X service cost?

The price depends on the order and includes goods from the supplier, logistics, customs clearance and certification (if required). The final amount is fixed in the contract and does not change — no hidden fees. The minimum order is KZT 2,000,000. The first order is discounted by KZT 100,000.

How much does delivery cost per kilogram?

Mercury X does not calculate costs per kilogram like cargo companies do. MercuryX offers a turnkey service:

— You send a link to the product

— Mercury X selects a supplier and prepares a purchase order

— Invoice in KZT

— Purchase, logistics, export in China, customs clearance in Kazakhstan

— Transfer of the finished cargo to the Mercury X warehouse in Almaty


Mercury X takes care of the entire process and is responsible for the result.

If not found the right product on the MercuryX website

Fill out the form — MercuryX will select the product according to your request and prepare a quotation.

Or send a link from 1688, and MercuryX will check and calculate everything.

Can samples be ordered?

Yes. Mercury X will purchase the sample from the supplier and deliver it to Almaty. The cost of the samples and delivery is paid by the customer.

MercuryX warehouse storage terms and conditions

The term of free storage of goods at the MercuryX warehouse in Almaty is specified in the quotation and fixed in the order. After the term expires, a fee-based storage rate applies. Delivery is made in person to the recipient or by power of attorney.

What additional benefits will Onlinebank customers enjoy?
  1. Payment for orders on loan directly through Onlinebank
  2. A personal manager who handles the transaction from start to finish
  3. The option to deliver product samples (for an extra fee)
  4. MercuryX handles negotiations with suppliers and translation details
Who will pay VAT for the customer?

For deliveries under DDP Almaty terms and conditions, all duties and taxes, including VAT, are already included in the price. MercuryX pays VAT — you receive goods with tax included, no extra charges.

Can it be delivered by own lorry?

No. Mercury only works with trusted logistics partners to ensure control, security and delivery times.