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Voice Assistant
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About Halyk Bonus Digital

FAQ

How to replenish the card?

You may replenish the card:

  • via Cash-In ATMs of Halyk Bank;
  • via payment terminals of Halyk Bank;
  • via card-to-card transfers in Halyk App;
  • via other banks supporting card-to-card transfers;
  • via cash desks in outlets of Halyk Bank.
How to withdraw cash from the card?
  • In the “Accounts” section of Halyk app, select your card and then the “Withdraw money without a card”* service via any Halyk Bank ATM.
  • Via Halyk Bank ATMs supporting NFC.
  • Via QR code scanning.

* The withdrawal code is valid for 24 hours. After 24 hours, the funds will be automatically returned to the card.

How to pay by the card?
  • make payments in Halyk App;
  • via Halyk Bank POS terminals via QR code scanning;
  • contactless payment with your smartphone without internet (by tying up the card to Apple Pay, Samsung Pay, Google Pay).
Any fees on cash withdrawal via Halyk Bank ATMs?

Salary, pension withdrawal – KZT 0.

Other funds withdrawal up to KZT 300,000 per month – KZT 0, more than KZT 300,000 - 1% of transaction amount.

Any cash withdrawal limits on the card?

Daily cash withdrawal limit is KZT 700,000 (seven hundred thousand tenge). Amount may be increased up to KZT 5,000,000 via Halyk App. More than KZT 5,000,000 - at the Bank’s outlet.

Any service fee?

No, annual service fee for digital card is not charged.

Fee for issued plastic card:

  • KZT 0 in the first year;
  • KZT 150 every month in subsequent years.
May I open several digital cards?

Yes, maximum 3 issued active cards.

Currency of the card

Card is issued in 3 currencies - KZT, USD, EUR.

How to find out the card details?

In Halyk App, select digital card > “Details” > Card details > enter SMS code that will be sent to your trusted number.

Do you wish to tie up your card to Apple Pay/Google Pay/Samsung Pay?

1. Apple Pay:

  • in Halyk App, select the card, tap “Add to Apple Pay”;
  • after authorization, the card will be added to Apple Wallet.

Note: iPhone SE, iPhone 6 and newer models.

2. Google Pay:

  • in Halyk App, select the card, then go to “Google Pay” section, tap “Add to GPay” to add the card, then “Methods of payment”;
  • enter card details and accept the Terms of Use. Confirm details.

However, don't forget to enable NFC transmission (on Android devices) in smartphone settings and make sure that Google Pay is selected by default in contactless payment section.

3. Samsung Pay:

  • in Samsung Pay App, enter Halyk Bank digital card number and 3-digit authorization code;
  • confirm connection with SMS code.
Wish to order a digital plastic card?
  • in Halyk App, in “Accounts” section, select “Halyk Bonus Digital” card and tap “Order a Card”;
  • at the Bank’s outlet;
  • courier delivery.

Delivery is free and made on business days (Saturday, Sunday are days off), wait for a call from courier.

License for banking and other operations and activities in the securities market №1.2.47/230/38/1 dated June 23, 2023 issued by Agency for regulation and development of the financial market of the Republic of Kazakhstan.

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